A former behavioral science researcher trained in change management and adult learning, Jeff has spent 20+ years developing a more effective approach to helping leaders engage the people change depends on.
 

His work is grounded in Motivational Interviewing, the most practical and evidence-driven method for engaging others in behavior change, adapted for the practical, high-pressure conversations leaders face every day. Jeff has trained thousands of leaders in healthcare, human services, and mission-driven settings in these skills. In a statewide initiative spanning 100+ organizations, 97% of participants applied what they learned, leading to a 40% improvement in change leadership capability.

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Jeff is writing Change with Dignity: Leading Others to Change Without Exhausting Yourself, a book on engagement skills for change leaders. He holds a Master's in Education from Harvard University and is a faculty member with the Institute for Healthcare Improvement, a board member of Motivational Interviewing in Leadership and Organizations (MILO), and a member of the Motivational Interviewing Network of Trainers (MINT).
 

​Jeff brings clarity, calm presence, and dry humor to rooms where the stakes are high and the skepticism is higher. He lives in Maine with his family.