Advisor, trainer, coach
I build change makers.
Revolutionizing change management for collective well-being.
Change management needs to help more people create actual change. Traditional models aren’t getting us there.
88% of organizational change efforts fail to produce lasting results (Source: Mankins and Litre, Harvard Business Review, 2024).
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Creating the change your clients and staff expect requires a different approach. It starts with foundational skills most teams are never taught: how to communicate change, how to support others through it, and how to work with resistance.
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Stop settling for change theater. Start learning change.
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Core services
I advise mission-driven organizations who need to see change.
I have 15+ years of experience helping hundreds of mission-driven organizations make and sustain changes to improve client outcomes. I train, coach, and advise clients on Quality Improvement, Motivational Interviewing, and Strategic Planning.
In addition to my work with clients, I am a member of the Motivational Interviewing Network of Trainers and a faculty member with the Institute for Healthcare Improvement, where I support health care organizations in adopting evidence-based safety practices.
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I am a firm believer that it is not enough to walk your team through a change process. You deserve to learn from it. I help clients master the core skills they need to create change throughout their careers.
Testimonials
"Jeff is an outstanding educator and quality improvement coach. He has been amazing in tailoring his quality improvement presentations to the needs of the audience. I have always heard glowingly positive feedback from those who he has coached during the last 3 years of working with us."
Dr. M. Salman Ashraf
Nebraska Department of Health and Human Services
University of Nebraska Medical Center
"Jeff is the quintessential pro. Our team regarded his energy, professionalism and wisdom of the highest caliber. The team at Healthcentric Advisors would welcome Jeff back in a heartbeat!"
Margie McLaughlin
Healthcentric Advisors
"Jeff is an excellent quality improvement and change management coach and facilitator. He was highly rated by the team and he was always available and ready to deliver."
Dr. Nada Fadul
University of Nebraska Medical Center
“I am incredibly grateful for Jeff’s wisdom, flexibility, and sense of humor. I would work with him again in a heartbeat!"
Dr. Victoria Walker
Avel eCARE
“Our team so appreciated the time and care Jeff put into our project. He was a kind and direct facilitator who asked very well-framed questions and made the meeting very interactive, which helped us get to our end goal efficiently.”
Dr. Nick Cuneo
HEAL Refugee Health and Asylum Collaborative
Johns Hopkins University School of Medicine
“My organization had the amazing opportunity to work with Jeff to develop a 3 year strategic plan. His guidance and insight was invaluable and his support and instructions kept our board focused on achievable and attainable goals. His modern take on the planning process was both refreshing and fun."
Becca Coolong
Human Service Forum
"Working alongside Jeff is an absolute pleasure. He is gracious, attentive, patient, and very knowledgeable of QI and related topics. I look forward to the opportunity to work with Jeff on future projects, and will certainly refer him to any clients seeking QI support."
Mahelet Kebede
NASTAD