Trainer, coach, facilitator
I build change leaders.
Don't rely on change consulting. Learn to lead change.
Leading through change doesn’t have to feel overwhelming. I work with teams every day who invest in building their change management skills. Their clients and staff see the results.
When it comes to managing change, theories and frameworks can only get you so far. You and your team need change management skills and the confidence to use them in real time.
I teach change skills that you can use every day for the rest of your career.
Core services
I advise mission-driven organizations who need to see change.
I am a trainer and coach with 15+ years of experience supporting hundreds of teams in making and sustaining changes to improve client outcomes.
I am trained and practiced in Motivational Interviewing, Quality Improvement, facilitation, mediation, negotiation, and evaluation. I am a member of the Motivational Interviewing Network of Trainers and a faculty member with the Institute for Healthcare Improvement, where I have supported health care organizations in adopting evidence-based safety practices.
I am a firm believer that it is not enough to walk your team through a change process. You deserve to learn from it. I help clients master core skills they can use to lead change throughout their careers.
Testimonials
"Jeff is an outstanding educator and quality improvement coach. He has been amazing in tailoring his quality improvement presentations to the needs of the audience. I have always heard glowingly positive feedback from those who he has coached during the last 3 years of working with us."
Dr. M. Salman Ashraf
Nebraska Department of Health and Human Services
University of Nebraska Medical Center
"Jeff is the quintessential pro. Our team regarded his energy, professionalism and wisdom of the highest caliber. The team at Healthcentric Advisors would welcome Jeff back in a heartbeat!"
Margie McLaughlin
Healthcentric Advisors
"Jeff is an excellent quality improvement and change management coach and facilitator. He was highly rated by the team and he was always available and ready to deliver."
Dr. Nada Fadul
University of Nebraska Medical Center
“I am incredibly grateful for Jeff’s wisdom, flexibility, and sense of humor. I would work with him again in a heartbeat!"
Dr. Victoria Walker
Avel eCARE
“Our team so appreciated the time and care Jeff put into our project. He was a kind and direct facilitator who asked very well-framed questions and made the meeting very interactive, which helped us get to our end goal efficiently.”
Dr. Nick Cuneo
HEAL Refugee Health and Asylum Collaborative
Johns Hopkins University School of Medicine
“My organization had the amazing opportunity to work with Jeff to develop a 3 year strategic plan. His guidance and insight was invaluable and his support and instructions kept our board focused on achievable and attainable goals. His modern take on the planning process was both refreshing and fun."
Becca Coolong
Human Service Forum
"Working alongside Jeff is an absolute pleasure. He is gracious, attentive, patient, and very knowledgeable of QI and related topics. I look forward to the opportunity to work with Jeff on future projects, and will certainly refer him to any clients seeking QI support."
Mahelet Kebede
NASTAD